Blog tagged as ai-agent

If you've spent any time around AI systems, you've probably run into these two terms being thrown around like they're interchangeable. They're not. They solve different problems, and picking the wrong one can mean months of wasted effort (and a very confused stakeholder asking why the chatbot still ...

For the past decade, cloud operations has largely been about managing scale: more infrastructure, more services, more dashboards, more alerts. We built bigger teams, layered on more tooling, and hired our way through the complexity. It worked; until it didn't.